Customer support

Contact Empire

Choose the address that matches your question. Email is the active support channel shown on this site.

Billing inquiry

For unrecognized charges, receipts, subscriptions, duplicate payments, incorrect amounts, cancellations, and refund reviews.

billing@empire-payments.com

General support

For questions that are not connected to a specific transaction.

support@empire-payments.com

Security report

For suspicious emails, impersonation, or unusual requests involving Empire.

security@empire-payments.com