Case follow-up
Follow up on a support inquiry
This public page does not display private case records. Use the same email address from your original inquiry and include your case reference if one was assigned.
Contact billing support
Email billing@empire-payments.com from the address used for the original request. Put the case reference in the subject line when available.
Email billing supportDo not send passwords, authentication codes, complete payment numbers, or unrelated account information when following up.